FAQ

Where are you located?
JustBeachTowels.com is owned and operated by Chris Mueller and Karrie Mueller. JustBeachtowels.com is based in Tampa, Florida and is part of ALL our eccommerce websites located here:   www.OnlineProductPurchases.com

How do I place an order?
Using this website! Simply click on the towel of your choice and add it to your shopping cart. Once your shopping is done click on “checkout” and follow the instructions. Sign up for our newsletter to enjoy member privileges and receive the latest updates on discounts and sales.

How will the towels be delivered?
Just Beach Towels ships all products USPS within 48 hours of order placement, Monday through Friday (embroidered and monogrammed orders take longer since they are custom made).

How much is shipping?
We use the most economical method possible to pack and ship our towels, and we charge only actual shipping. You will not find cheaper beach towel shipping on the web!

Where do your towels ship from?
Our towels ship from Tampa, FL

What if I’m not happy with my purchase?
If you are not satisfied with your item, simply return it within 7 days for a refund. The customer is responsible for return shipping. We will issue a refund within 3 business days of receipt.  Your refund is just for the product itself (not original shipping).

What is your privacy policy?
Just Beach Towels will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the towels will be shipped directly from that supplier. Your billing information is never shared.

How thick are your towels?
You’ll often hear towels described as thin, medium, or thick. Most of our towels are often described as medium or thick.

How can I find out about new products and offers?
Subscribe to our newsletter and you will get all the latest product updates via email.

Is my information safe with Just Beach Towels?
Just Beach Towels will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the towels will be shipped directly from that supplier. Your billing information is never shared.

How can I pay for my Purchases?
Just Beach Towel gives you the option of paying through Paypal, Visa, MasterCard, Discover or American Express.

Why don't you take checks, cashiers checks, or money orders?
We've taken these forms of payment in the past, but had problems with them.  First, the inventory on our site is accurate.  When a potential customer says they are sending a check, that means we have to set the item to the side so another customer doesn't buy it.  We then have to log into the website and modify the inventory so our website inventory remains accurate.  After that happens we have to wait for payment to arrive.  Once it arrives, we then have to go to the bank and cash it.  Keep in mind that we normally don't visit our bank so this adds labor to the process.  After cashing it, we then have to wait for the check to clear which can take a week.  We would do this by calling the bank or logging in online which creates extra work.   Once it's cashed, we then mail the product.  To cap it off, about 1 of every 5 customers that paid by check, didn't ever actually send in payment and would not respond to emails.  We then had to undo all the extra work we had done.  We know this is more information than you probably wanted to hear, but we get requests about once a month.